Data protection privacy notice for patients
We are committed to protecting and respecting your privacy in accordance with the United Kingdom General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Privacy Policy
The Family Dental Practices ("we", "us", "our") is committed to protecting your personal data and privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Practice name: The Family Dental Practice Gorebridge
Website: https://thefamilydentalpractices.co.uk
Address: 19-21 Main Street, Gorebridge, EH23 4BX
Contact telephone: 01875 820483
We act as the Data Controller for your personal data
What Personal Data We Collect
Personal Details: Full name, Date of birth, Home address, Email address, Telephone number, Emergency contact details.
Health and Clinical Information: Medical history, Dental history, Treatment records and clinical notes, X-rays and diagnostic images.
Website and Technical Data: IP address, Browser type and device information, Pages visited on our website.
Communication Data: Enquiries submitted through website forms, Emails, messages, and telephone communications.
How We Use Your Personal Data
- To provide dental care and treatment
- To manage appointments and reminders
- To respond to enquiries and requests
- To maintain accurate clinical records
- To comply with legal and regulatory obligations
- To improve our services and website
Legal Basis for Processing
- Performance of a contract (providing dental treatment)
- Legal obligation (clinical record keeping)
- Consent (marketing communications where applicable)
- Legitimate interests (practice administration and service improvement)
Who We Share Your Data With
- Other healthcare professionals involved in your care
- NHS services where applicable
- Dental laboratories and specialists
- IT, booking, and communication service providers
- Regulatory or legal authorities where required by law
We do not sell or rent your personal data.
Cookies and Website Tracking
- Cookies help our website function correctly
- Cookies allow us to analyse website usage
- You can control cookies through your browser settings
Data Retention
- Dental and clinical records are retained in line with UK healthcare guidelines
- Website and enquiry data is kept only as long as necessary
- Data is securely deleted when no longer required
Your Rights
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data where legally possible
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Data Security
- Appropriate technical and organisational measures are in place to protect personal data
- Access to personal data is restricted to authorised staff only
Changes to This Policy
- This policy may be updated from time to time
- The latest version will always be published on our website